Clients Responsibilities and agreement terms:
1) Client shall be responsible for procuring necessary nursing consumable, disinfectant and medication if the consumable is not available then the care delivered by us will be charged additionally (ie care delivery cost + consumable) in such instant Life care nursing bureau shall not be held responsible by the client.
2) Client or immediate family member must be recording the attendance sheet care plane sheet or any other record provided by our company
3) Our staff will only deliver “mutually agreed care to client we strongly discourage insistence by client or family member to do any task other then mutually agreed if we found such insistence, then Life care nursing bureau will revoke the agreement will stand avoid, without any refund.
4) We strongly recommend to keep the valuable recommend to keep the valuable items away from the working place (service area near client Life care nursing bureau is not responsible for any loss or theft of valuable items. However, our employees are screened for their reliability, honesty and professionalism. We also do the police verification to ensure our client safety.
5) We request you to treat our employee with dignity and respect and strongly advocate do not develop personal bonding then professional inter personal relation. If you solicit the personal relation with him/her then you reminded the following.
- a) if assigned employee leave or quit a job on this background then it will warrant legal action against client or immediate relative.
- b) Life care has giving training to employee to ensure high quality and standard care to patient; hence client or family member agrees to not to solicit client breeches this and recruit a current employee of Life care nursing bureau or recently discharged staff (within 6 months) then the client accept to pay Life care nursing bureau amount equivalent to 6-month charges
6) We will persecuted encase of any mischief behavior with our staff so we also have legal obligation to report to public authorities like police station, ministry of health.
7) If you have any complaints regarding our staff, please let us know as soon as possible.
8) If you want to stop our service, please let us know at least two days in advance.
Billing and payment:
1) Payment will be collected 10 to 15 days advance towards the service
2) Billing of service will be done at two or three times in the month since the commencement of agreement.
3) It is the client / family member responsibility to ensure timely payment for the service delivered.
4) Payment is due upon hand written receipt or invoice
5) If the payment is not settled on stipulated date and time Life care nursing bureau will remind and update family member about pending payment
6) If the request member pay is not done in 48 hours Life care nursing bureau will withdraw the service without prior notice
7)Payment Should be credit on Life care nursing Bureau official account (mention in first page)
8)Payment Should not be pay to our nursing/caretaker staff any condition, if client paid payment to our staff without any information to company on this condition company will be take legal action to client and client family member
9) In the year national holidays you have to pay double the salary for the same 26th jan , 1st may, 15th aug and 2nd oct
10) U cannot offer the same staff on your roll at least minimum 2 months